Roofing OOps! 101 "$18+k Roof That Took A Year To Build
GODJOEY
Sat Aug 27, 2005 8:12 pm
Hi all, the restoration company sent a roofing company they do alot of business with. So of course I knew the guy would be biased to the owner of elite restoration who gives him the most work. Although they put the ridge vent up and shaved the sides the house looks probably worse off now than before. The tiles they stacked on top of the area where the ridge vent was supposed to be was hiding the rotted wood.
I'm usually a passive person but I had to point out problems and I think it took the little roofer by surprise. I was like is that normal to you? He then pointed to his laborers and said FIX THAT! After about 30 minutes of trying to level out the ridge vent he came clean with the roof has rotted wood. Why not just tell me this up front? Be a man I don't understand this.
I'm asking you all since you guys are the professionals, do they usually put shingles on top of rotted wood? I'll even go as far to ask the next question shaving the sides makes the roof look like something out of a sanford and son sitcom show. I guess I'm at my ends wits here and I have no idea who to talk to next. I'll show photos since it's so comical I don't know wtf to do next.
Enjoy these photos cause I don't think anyone can do a worse job than this. 3 crews 1 year to finish a roof like this... 18,000+ price tag my insurance company has given to these guys. Mismatched skylights also is a plus as a selling feature of this this home.
Please be brutally honest =) most of this work has been done by laborers and out of state roofers. On a serious note though they should have replaced the rotted wood, I mean what type of work ethic$ are these.
I'm not nitpicking , I'm just in shock how this roofer was trying to be biased but at the same time trying to dignify their work covering rotted wood.
The photos below are mainly cosmetic but I can't picture selling this home to someone without them obviously noticing what I notice. Let alone I wouldn't feel right selling someone a house with a rotted roof...
In this photo you will see the complete disregard for neatness I'm amazed looks ghetto.
http://img3.imageshack.us/my.php?image=14wy.jpg
Bandaiding the problem 101
I asked how come the ridge vent looks like that, he had to come clean and say it's warped up there. The would should have been replaced...
http://img3.imageshack.us/my.php?image=22ad.jpg
I asked how come the skylight wasn't replaced, he said they probably didn't put it in with the contract. I then responded the roof cost our insurance company over $18,000. He said supply and demand... I then responded I could have gotten tiles for that much money on a 20 square roof. He couldn't respond back with anything more than supply and demand. I love Florida roofing at it's worst...
The awesome highly detailed shavings of shingles, makes the house look so nice. Again this is the least of the problems since it has rotted wood underneath... The metal side adds a nice touch to this really pro looking roof, sense my sarcasm since I can only laugh at such a pathetic job.
http://img3.imageshack.us/my.php?image=33wk.jpg
This is the shingle that didn't want to leave, it sits there wondering where the rest of the shingles went.
http://img3.imageshack.us/my.php?image=46bv.jpg
Tar is a nice color leaking onto the side of the house...
http://img3.imageshack.us/my.php?image=57pd.jpg
Surgical like cut corners here. Nobody has this type of cut shingle on my block I'm proud to say I HAVE shredded shingles GO ME!!!!!
http://img3.imageshack.us/my.php?image=75yy.jpg
Same spot, I will take all our family photos with this in the background, since it is the highlight of our home outside. I thank god for the big businesses and low working labororer quality roofers in the world because without them I couldn't have made this post.
http://img3.imageshack.us/my.php?image=65fu.jpg
We reported them to the better business bureau and I was shocked how fast the BBB responded and mailed us back. I think after seeing this, without a doubt in my mind there is no way I can give them a praise on this. I really don't know how much pull the BBB has but maybe I'm the only person bored enough to report them? Cause work like this is beyond pathetic. I could have done a better job I just figured why not leave it to professionals. The joke was on me...
No offense to roofers, I just figured you guys would get a good laugh out of this.
I'm usually a passive person but I had to point out problems and I think it took the little roofer by surprise. I was like is that normal to you? He then pointed to his laborers and said FIX THAT! After about 30 minutes of trying to level out the ridge vent he came clean with the roof has rotted wood. Why not just tell me this up front? Be a man I don't understand this.
I'm asking you all since you guys are the professionals, do they usually put shingles on top of rotted wood? I'll even go as far to ask the next question shaving the sides makes the roof look like something out of a sanford and son sitcom show. I guess I'm at my ends wits here and I have no idea who to talk to next. I'll show photos since it's so comical I don't know wtf to do next.
Enjoy these photos cause I don't think anyone can do a worse job than this. 3 crews 1 year to finish a roof like this... 18,000+ price tag my insurance company has given to these guys. Mismatched skylights also is a plus as a selling feature of this this home.
Please be brutally honest =) most of this work has been done by laborers and out of state roofers. On a serious note though they should have replaced the rotted wood, I mean what type of work ethic$ are these.
I'm not nitpicking , I'm just in shock how this roofer was trying to be biased but at the same time trying to dignify their work covering rotted wood.
The photos below are mainly cosmetic but I can't picture selling this home to someone without them obviously noticing what I notice. Let alone I wouldn't feel right selling someone a house with a rotted roof...
In this photo you will see the complete disregard for neatness I'm amazed looks ghetto.
http://img3.imageshack.us/my.php?image=14wy.jpg
Bandaiding the problem 101
I asked how come the ridge vent looks like that, he had to come clean and say it's warped up there. The would should have been replaced...
http://img3.imageshack.us/my.php?image=22ad.jpg
I asked how come the skylight wasn't replaced, he said they probably didn't put it in with the contract. I then responded the roof cost our insurance company over $18,000. He said supply and demand... I then responded I could have gotten tiles for that much money on a 20 square roof. He couldn't respond back with anything more than supply and demand. I love Florida roofing at it's worst...
The awesome highly detailed shavings of shingles, makes the house look so nice. Again this is the least of the problems since it has rotted wood underneath... The metal side adds a nice touch to this really pro looking roof, sense my sarcasm since I can only laugh at such a pathetic job.
http://img3.imageshack.us/my.php?image=33wk.jpg
This is the shingle that didn't want to leave, it sits there wondering where the rest of the shingles went.
http://img3.imageshack.us/my.php?image=46bv.jpg
Tar is a nice color leaking onto the side of the house...
http://img3.imageshack.us/my.php?image=57pd.jpg
Surgical like cut corners here. Nobody has this type of cut shingle on my block I'm proud to say I HAVE shredded shingles GO ME!!!!!
http://img3.imageshack.us/my.php?image=75yy.jpg
Same spot, I will take all our family photos with this in the background, since it is the highlight of our home outside. I thank god for the big businesses and low working labororer quality roofers in the world because without them I couldn't have made this post.
http://img3.imageshack.us/my.php?image=65fu.jpg
We reported them to the better business bureau and I was shocked how fast the BBB responded and mailed us back. I think after seeing this, without a doubt in my mind there is no way I can give them a praise on this. I really don't know how much pull the BBB has but maybe I'm the only person bored enough to report them? Cause work like this is beyond pathetic. I could have done a better job I just figured why not leave it to professionals. The joke was on me...
No offense to roofers, I just figured you guys would get a good laugh out of this.
Master
Sat Aug 27, 2005 8:22 pm
Like I said before, I woulda left the shingles overhang, like MFG secs, but then again, youre in Florida.
The ridge vent is dented, and TRY to get the insurance company to foot the bill for ANY extras like plywood decking....that would have left you waiting another couple of months.
Not a nice job to say the least.
The ridge vent is dented, and TRY to get the insurance company to foot the bill for ANY extras like plywood decking....that would have left you waiting another couple of months.
Not a nice job to say the least.
QRFL
Sat Aug 27, 2005 8:48 pm
see Master BBB responding... yes joey not a lot of detail work there... we try to tell most roofers here not to try and sell the roof cheap, because then time becomes a factor and they end up sacrificing workmanship to make ends meet...this also includes roofing over bad wood.
what should happen is that BBB will report the complaint to the contractor and he has to fix everything wrong or he will loose membership and'or get your complaint in record for everybody to see..
he will loose money fixing your roof right but if he is smart he will do it.. i agree with Master about the overhang. should have use a starter course and proper overhang to make il look nice and straight.
the only way i see to fix that metal and overhang is to re-do the edge.
what should happen is that BBB will report the complaint to the contractor and he has to fix everything wrong or he will loose membership and'or get your complaint in record for everybody to see..
he will loose money fixing your roof right but if he is smart he will do it.. i agree with Master about the overhang. should have use a starter course and proper overhang to make il look nice and straight.
the only way i see to fix that metal and overhang is to re-do the edge.
Master
Sat Aug 27, 2005 10:50 pm
Yep, I would dis-assemble the whole thing and re-install shingles to create a drip edge that water will flow over and drip off of. This is, of course, in my area.
Refresh my memory....are you in Florida?
Refresh my memory....are you in Florida?
Pride_roofing
Sat Aug 27, 2005 10:56 pm
Wow wonder who did that. That is pretty bad joey. Still sub par work. Hope you still have your money.
Shane@RRSroofing
Sat Aug 27, 2005 11:34 pm
I would make them tear it off and start over! That is the worst shingle job I have ever seen. Cant have more than a 1/4" over hang or you fail inspections in most areas. Hard to prove estetics (looks) usually in a court of law as long as principle (not leaking) is proven but in this case you would win I believe.
SYS
Sun Aug 28, 2005 4:31 pm
Did they use a knife to cut the edge back or did they chew it off with their teeth. OMG that's awful. I believe no overhang is how it's done in FL cause of the weather. Here in MO we leave an inch overhang. The metal edge looks pretty abused. Not sure why they used tar around the edges but they could have been more cautious about it. Sorry that the roof looks that bad for you.
We NEVER and I do mean NEVER go over bad wood NEVER. You stand to have blow off's cause the nails can't grip the wood. I would imagine in FL where the weather is more volitile that would be an even bigger no no.
Is that a two layer roof cause it looks pretty thick from that one edge. The ridge I don't know what happened there but it don't look right to me. As far as skylights we rarely replace them here, usually just put in new flashings around them. If the skylight isn't sealed to the curb we will put a new seal on them. Only ones I have ever replaced were broken as in a big old ball of hail shattered the glass on it. However if it was in the contract to replace the sky light then they should have done that.
I just can't get over that rake edge, they musta had a beaver cut the edges for them. Did it really take them a year????? The price sounds like the only thing that was correct for a reroof with arc's. I would have charged more than that but I would have never left bad wood behind (course the roof would have had to be torn off) or chewed the edges off with my teeth (I use a hook blade) and it could have been tore off and reroofed in a whole lot less than a year 20 square is only about a 2-3 day job thats with tear off, replace wood, flet, and shingle. Good deal calling the BBB roofers like that don't need to be roofing anyway. They should go get jobs at McDonalds. Hope you find a solution to the problem. Sorry for your misfortune.
We NEVER and I do mean NEVER go over bad wood NEVER. You stand to have blow off's cause the nails can't grip the wood. I would imagine in FL where the weather is more volitile that would be an even bigger no no.
Is that a two layer roof cause it looks pretty thick from that one edge. The ridge I don't know what happened there but it don't look right to me. As far as skylights we rarely replace them here, usually just put in new flashings around them. If the skylight isn't sealed to the curb we will put a new seal on them. Only ones I have ever replaced were broken as in a big old ball of hail shattered the glass on it. However if it was in the contract to replace the sky light then they should have done that.
I just can't get over that rake edge, they musta had a beaver cut the edges for them. Did it really take them a year????? The price sounds like the only thing that was correct for a reroof with arc's. I would have charged more than that but I would have never left bad wood behind (course the roof would have had to be torn off) or chewed the edges off with my teeth (I use a hook blade) and it could have been tore off and reroofed in a whole lot less than a year 20 square is only about a 2-3 day job thats with tear off, replace wood, flet, and shingle. Good deal calling the BBB roofers like that don't need to be roofing anyway. They should go get jobs at McDonalds. Hope you find a solution to the problem. Sorry for your misfortune.
Shane@RRSroofing
Sun Aug 28, 2005 7:44 pm
Must have 8" of bull (tar) around the entire perimeter and in the valleys. We clean the dripedge with karnak cleaner.
GODJOEY
Sun Aug 28, 2005 8:52 pm
We had 2 other quotes 1 for $6500 with the shingles being 70mph dimensional. The 2nd was a little over $9,000 for the 120mph shingles dimensional. When we got the bill from the insurance company our mouths pretty much dropped. Every roof on my block looks perfect brand new, not to mention all the new homes going up in front of us. Our roof stands out , it says "HI I'm DIFFERENT lol" I have seen roofs on trailers done better than this. Still amazed how the guy kept saying 18k isn't too far fetched, I was like 20 squares maybe a "tile" roof but not shingle.
The way this roof looks, if we gotta take this as a loss, they are 100% not getting a good review sent to the BBB. I am amazed nobody has complained on these people before.
The way this roof looks, if we gotta take this as a loss, they are 100% not getting a good review sent to the BBB. I am amazed nobody has complained on these people before.
Shane@RRSroofing
Sun Aug 28, 2005 8:55 pm
could have done a glazed clay tile roof on 20 sq for 18k.
GODJOEY
Sun Aug 28, 2005 8:58 pm
See how that ridge vent is all waved like that? Are roofers supposed to replace that wood so it's not so waved? Also yea that edge looks like they stacked alot of shingles on top of eachother maybe to balance out how poor the wood is underneath. I'm just guessing but so far I wouldn't put anything past this company. I feel like I'm dealing with the losers of society, it's like an insult of intelligence. His eyes opened up when I said that roof doesn't look normal... It's blatently obvious, our house is surrounded by brand new roofs as I pointed them all out.
Yea this area looks super stacked.
http://img3.imageshack.us/my.php?image=33wk.jpg
Yea this area looks super stacked.
http://img3.imageshack.us/my.php?image=33wk.jpg
GODJOEY
Tue Aug 30, 2005 7:10 pm
Ok these guys are trying to be slick I guess, instead of actually knocking on our door and talking to us about the problems. They just put the permit on the wall and left. We left a note out there hopefully the inspector takes it serious since this is a sad sad job. Every time I look at the roof I see more and more problems.
This picture I'm amazed really, does the inspector look at this ? Or is it just basically a quick visual and he's done?
http://img80.imageshack.us/my.php?image=mvc027s9mr.jpg
This picture I'm amazed really, does the inspector look at this ? Or is it just basically a quick visual and he's done?
http://img80.imageshack.us/my.php?image=mvc027s9mr.jpg
QRFL
Tue Aug 30, 2005 7:26 pm
joey did they even vent your roof properly????
if you read your manufacturer warranty... it could get void for improper ventilatio
do you have intake vents...??
if you read your manufacturer warranty... it could get void for improper ventilatio
do you have intake vents...??
GODJOEY
Tue Aug 30, 2005 7:50 pm
The soffet vents weren't touched they weren't damaged I don't know , I'm going by what they say. They had to put a ridge vent up there we didn't have one for god I'm guessing over 6 months I lost track of time with all of this. I read up that the city will bill the contractor $250.00 per day per violation till the problem is fixed. Do any of you know anyone who have been hit with that? If that is the case then I can imagine they made very little on the roof and this is why they just choose to do patch jobs. It must have been over 6 months now for 2 violations no ridge vent and the 2" overhang, which in some places now are 2 " underhang lol. Looks like they cut and tore it and it split in alot of areas along side the house.
I just emailed GAF shingles and I'm waiting for their response. I seriously doubt they will warranty their shingles after the garbage work these guys have put this roof through.
I just emailed GAF shingles and I'm waiting for their response. I seriously doubt they will warranty their shingles after the garbage work these guys have put this roof through.
GODJOEY
Wed Aug 31, 2005 12:52 am
I guess this should be the last time I contact this company before I have to hire an attorney.
He told my wife earlier tonight that the wood replacement wasn't in the contract. That then would void the warranty on the shingles they then installed. Pathetic company I swear elite restorations south florida.
Here is the email.
Here are the photo links to the roof.
This is how you do roofs in South Florida?
http://img80.imageshack.us/my.php?image=mvc027s9mr.jpg
http://img3.imageshack.us/my.php?image=14wy.jpg
http://img3.imageshack.us/my.php?image=33wk.jpg
Quality cuts here...
http://img3.imageshack.us/my.php?image=65fu.jpg
http://img3.imageshack.us/my.php?image=75yy.jpg
The top notch roofers forgot pieces like this.
http://img3.imageshack.us/my.php?image=46bv.jpg
More quality work.
http://img3.imageshack.us/my.php?image=22ad.jpg
The roof leaked the moment the shingles went up, 2nd crew came out to fix the leak of the "new roof". Still leaks, crew 3 comes out to fix skylight, fails inspection, crew 4 comes out to cut around the edges and install a ridgevent. I asked your roofer how come it's so waved at the arch of the roof, his response "the wood is swollen from all the water damage". Why wasn't this replaced? He didn't do the roof the out of state company you hired who then hired laborers to do the roof messed up.
So over 4 crews, inspection by your owner Chuck.. The owner told my wife he hopes she isn't an insured who likes to cut cost prices, not the type of talk I expect from an owner of a company.
We had multiple "reputable" http://www.ourroof.com/ roofing companies inspect and quote their prices never went over $9440.00 with the timberline ultra 110-120mph gaf shingles 15 year warranty and wood replacement. You put up 70mph 5 year warranty gaf shingles at a cost of over $18,000.00 no wood replacement. You told my wife that you don't want to get into prices with her, 20 square roof doesn't cost this much unless it's glazed tile.
Last words of your roofer you sent to our home "have them replace the wood if you ever lose shingles again". Why your sub contracted workers stacked new shingles over warped rotted wood is beyond me.
I will be contacting the insurance company tomorrow since my wife doesn't seem to be getting anywhere with your company. Nobody will touch this roof without reroofing it, they will not guarantee work done after your numerous patch jobs and leaks.
You told my wife this is normal for a 20 square roof? It doesn't take this long to get a roof done correctly. We contacted gaf to see if these shingles still hold warranty after being installed on rotted wood. The shingles went months without proper ventilation and now the cut up job around all corners of this house let alone they are on top of warped weak wood. You told my wife that the wood wasn't in the contract, why then would you install shingles that would void the warranty on this wood? I'm trying to find some sort of reason why this would be done other than to save costs to the unknowing consumer. This is a sad job no matter what way you look at it.
I must reiterate the bottom line is you installed new shingles on rotted wood, that puts all the aesthetics second. In the future hiring out of state fly by night roofers who hired laborers to do this roof isn't good work ethics. Good luck in your decision, the only way we will come out of this is using an unbiased roofing company that is located in this area to reroof this botched job. http://www.ourroof.com/
Joseph Volpe
He told my wife earlier tonight that the wood replacement wasn't in the contract. That then would void the warranty on the shingles they then installed. Pathetic company I swear elite restorations south florida.
Here is the email.
Here are the photo links to the roof.
This is how you do roofs in South Florida?
http://img80.imageshack.us/my.php?image=mvc027s9mr.jpg
http://img3.imageshack.us/my.php?image=14wy.jpg
http://img3.imageshack.us/my.php?image=33wk.jpg
Quality cuts here...
http://img3.imageshack.us/my.php?image=65fu.jpg
http://img3.imageshack.us/my.php?image=75yy.jpg
The top notch roofers forgot pieces like this.
http://img3.imageshack.us/my.php?image=46bv.jpg
More quality work.
http://img3.imageshack.us/my.php?image=22ad.jpg
The roof leaked the moment the shingles went up, 2nd crew came out to fix the leak of the "new roof". Still leaks, crew 3 comes out to fix skylight, fails inspection, crew 4 comes out to cut around the edges and install a ridgevent. I asked your roofer how come it's so waved at the arch of the roof, his response "the wood is swollen from all the water damage". Why wasn't this replaced? He didn't do the roof the out of state company you hired who then hired laborers to do the roof messed up.
So over 4 crews, inspection by your owner Chuck.. The owner told my wife he hopes she isn't an insured who likes to cut cost prices, not the type of talk I expect from an owner of a company.
We had multiple "reputable" http://www.ourroof.com/ roofing companies inspect and quote their prices never went over $9440.00 with the timberline ultra 110-120mph gaf shingles 15 year warranty and wood replacement. You put up 70mph 5 year warranty gaf shingles at a cost of over $18,000.00 no wood replacement. You told my wife that you don't want to get into prices with her, 20 square roof doesn't cost this much unless it's glazed tile.
Last words of your roofer you sent to our home "have them replace the wood if you ever lose shingles again". Why your sub contracted workers stacked new shingles over warped rotted wood is beyond me.
I will be contacting the insurance company tomorrow since my wife doesn't seem to be getting anywhere with your company. Nobody will touch this roof without reroofing it, they will not guarantee work done after your numerous patch jobs and leaks.
You told my wife this is normal for a 20 square roof? It doesn't take this long to get a roof done correctly. We contacted gaf to see if these shingles still hold warranty after being installed on rotted wood. The shingles went months without proper ventilation and now the cut up job around all corners of this house let alone they are on top of warped weak wood. You told my wife that the wood wasn't in the contract, why then would you install shingles that would void the warranty on this wood? I'm trying to find some sort of reason why this would be done other than to save costs to the unknowing consumer. This is a sad job no matter what way you look at it.
I must reiterate the bottom line is you installed new shingles on rotted wood, that puts all the aesthetics second. In the future hiring out of state fly by night roofers who hired laborers to do this roof isn't good work ethics. Good luck in your decision, the only way we will come out of this is using an unbiased roofing company that is located in this area to reroof this botched job. http://www.ourroof.com/
Joseph Volpe
GODJOEY
Thu Sep 7, 2006 9:41 pm
Thanks
